At uang69, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the choices available to you as an Indonesian-market player.
Last Updated: 1 January 2026This Privacy Policy ("Policy") is issued by uang69 ("Company", "we", "us", "our"), the operator of the online betting platform accessible at https://uang69.cam ("Platform"). It applies to all individuals who visit, register on, or otherwise interact with the Platform, including players, prospective players, and visitors from Indonesia and other jurisdictions where access is not restricted.
uang69 is committed to handling your personal data lawfully, transparently, and with respect for your privacy. This Policy has been drafted to meet internationally recognized data protection standards, including principles consistent with the General Data Protection Regulation (GDPR) framework, which we voluntarily adopt as a benchmark for best practice even where not legally mandated.
By accessing the Platform or creating an Account, you acknowledge that you have read and understood this Policy. If you do not agree with its terms, you should not use the Platform. This Policy should be read together with our Terms & Conditions, which govern the overall relationship between you and uang69.
This Policy may be updated periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of the Platform following any update constitutes acceptance of the revised Policy.
The following terms carry the meanings set out below throughout this Policy:
The categories of Personal Data we collect vary depending on your level of interaction with the Platform. The table below summarizes what we collect, why, and the retention period applicable to each category.
| Data Category | Specific Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP (National Identity Card) number, selfie photograph | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Account communication, security alerts, customer support |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay), transaction history, deposit and withdrawal records denominated in IDR | Payment processing, fraud prevention, AML compliance |
| Gaming Activity Data | Bet history, game session records, win/loss data, bonus usage, account balance history | Service delivery, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, session timestamps | Platform security, fraud detection, performance optimization |
| Usage Data | Pages visited, features accessed, time on page, click patterns, search terms entered on the Platform | Platform improvement, personalization, analytics |
| Communication Data | Customer support chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, service quality monitoring |
We do not collect or store full payment card numbers (PAN). Where card payments are supported, card details are processed directly by PCI-DSS-compliant payment processors and are never transmitted to or stored on uang69 servers.
We collect Personal Data that you actively submit to us, including when you:
When you visit or use the Platform, certain Technical Data and Usage Data are collected automatically through standard web technologies including server logs, cookies, pixel tags, and analytics tools. This data is collected regardless of whether you are logged into an Account and helps us maintain Platform security, detect fraud, and improve user experience.
We may receive Personal Data about you from trusted third-party sources, including:
uang69 processes your Personal Data only where a valid legal basis exists. The primary bases we rely on are as follows:
The majority of our processing activities are necessary for the performance of the contract between you and uang69 (as set out in our Terms & Conditions). This includes operating your Account, processing deposits and withdrawals in IDR, settling bets, awarding bonuses, and providing customer support. Without this processing, we cannot deliver the services you have requested.
Certain processing activities are required for us to comply with international legal and regulatory obligations, including AML and CTF regulations, sanctions screening, and record-keeping requirements imposed by the jurisdiction in which we hold our gaming license. KYC verification falls primarily under this basis.
We process some Personal Data on the basis of our legitimate interests as a gaming operator, provided those interests are not overridden by your fundamental rights and freedoms. Legitimate interest purposes include: fraud detection and prevention; network and Platform security; responsible gaming monitoring; improving Platform functionality; and internal reporting and analytics.
Where we rely on your consent as a legal basis (for example, for certain marketing communications or optional analytics cookies), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact us at [email protected] or update your Account preferences.
uang69 uses collected Personal Data for the following specific purposes:
uang69 does not use your Personal Data to make solely automated decisions that produce significant legal effects on you without human review. Any Account restriction arising from automated fraud-scoring is reviewed by a compliance officer before being made permanent.
We share your Personal Data with carefully selected third-party service providers who act as Data Processors under our instruction. These include:
All Data Processors are bound by written data processing agreements requiring them to process Personal Data only on our instructions, to implement appropriate technical and organizational security measures, and to delete or return data upon termination of the relationship.
We may disclose your Personal Data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to prevent or detect serious crime, protect national security, or enforce our legal rights. Where possible and legally permissible, we will notify you of such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or a substantial portion of uang69's assets, your Personal Data may be transferred to the successor entity as part of that transaction. We will notify you of any such transfer and the successor entity's privacy practices via a notice on the Platform no less than 30 days before any transfer of Personal Data.
uang69 does not sell, rent, or lease your Personal Data to any third party for their own independent marketing or commercial purposes. Your data is used exclusively for the purposes described in this Policy.
Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognize your device on subsequent visits, remember your preferences, and collect usage data. The Platform uses both first-party cookies (set by uang69 directly) and third-party cookies (set by our analytics and fraud-prevention partners).
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember Account preferences, enable secure checkout for deposits | No — essential for Platform functionality |
| Performance & Analytics | Collect anonymized data on page views, session duration, and navigation paths to improve Platform performance | Yes — via browser settings or Account preferences |
| Functional | Remember your language preference, display settings, and recently visited game categories | Yes — disabling may affect personalization |
| Security & Fraud Prevention | Device fingerprinting, bot detection, IP reputation checks to protect your Account and our Platform | No — necessary for Account security |
You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that disabling certain cookies may impair Platform functionality, including the ability to log in or place bets. For detailed instructions on managing cookies in your specific browser, refer to your browser's official help documentation.
uang69 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, including for the duration of your Account relationship with us and for the applicable periods thereafter required by law or legitimate business need.
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years after Account closure | AML / CTF regulatory requirement |
| Financial transaction records | 5 years after the transaction date | AML / CTF regulatory requirement |
| Betting and gaming history | 5 years after Account closure | Contractual / dispute resolution |
| Customer support records | 3 years after case resolution | Legitimate interest / legal claims |
| Technical / log data | 12 months | Security / fraud prevention |
| Marketing consent records | 3 years after consent withdrawal | Legal obligation (evidence of consent) |
| Self-exclusion records | Indefinitely (to prevent re-registration) | Responsible gaming obligation |
Once a retention period expires, Personal Data is either securely deleted or irreversibly anonymized so that it can no longer be associated with you as an individual.
uang69 implements a comprehensive suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Key measures include:
Despite our robust safeguards, no online system is entirely immune to risk. We strongly encourage you to use a unique, strong password for your uang69 Account, enable MFA, and notify us immediately at [email protected] if you suspect unauthorized access.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, uang69 will notify affected Users without undue delay and will cooperate fully with applicable regulatory authorities as required.
As a Data Subject, you are entitled to exercise the following rights in relation to your Personal Data held by uang69. To exercise any of these rights, contact our Data Protection team at [email protected] with your full name, Account ID, and a clear description of your request. We will respond within 30 calendar days.
Request a copy of all Personal Data we hold about you, together with information about how it is used and shared.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we restrict processing of your data while a dispute about its accuracy or the lawfulness of our processing is resolved.
Request your Personal Data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests, including profiling for marketing purposes. We will cease processing unless compelling legitimate grounds override your interests.
Please note that certain rights may be limited where their exercise would conflict with our legal obligations (for example, AML record-keeping requirements), interfere with pending fraud investigations, or prejudice the rights and freedoms of other individuals.
The Platform is strictly intended for adults aged 21 and over. uang69 does not knowingly collect, solicit, or process Personal Data from persons under the age of 21. If we become aware that an Account has been created by or that Personal Data has been submitted by a person under 21, we will immediately close the Account, delete the associated Personal Data, and refund any deposits made, less any winnings which are forfeited.
If you are a parent or guardian and believe your child has provided Personal Data to uang69, please contact us immediately at [email protected] and we will take prompt action to remove the data and close the Account.
uang69 operates globally and some of our Data Processors maintain infrastructure outside Indonesia. Where Personal Data is transferred outside your country of residence, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required in the originating jurisdiction. Such safeguards include:
By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside Indonesia. We take all reasonable steps to ensure such transfers comply with applicable data protection law and that your data receives an equivalent level of protection wherever it is processed.
The Platform integrates games and services developed and operated by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others. When you access games provided by these studios, limited Technical Data (such as session identifiers and game round outcomes) may be shared with the relevant provider for the purpose of delivering and auditing the game experience.
These providers operate under their own privacy policies and are contractually required to process shared data exclusively for the purpose of delivering their services to uang69 Users. uang69 is not responsible for the independent data practices of third-party game studios beyond the scope of our contractual obligations to them as Data Processors.
The Platform does not contain links to external third-party websites. Should you navigate to any external site independently, uang69 accepts no responsibility for the privacy practices or content of that site.
uang69 reserves the right to modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When we make material changes, we will:
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically to stay informed of how uang69 protects your Personal Data.
For any questions, requests, or concerns relating to this Privacy Policy or our handling of your Personal Data, please contact uang69's Data Protection team using the details below:
If you are not satisfied with our response to a privacy request or believe we have handled your Personal Data unlawfully, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us directly first, as most concerns can be resolved quickly through our internal process.
Our support team includes native Indonesian-speaking agents available around the clock. While this Privacy Policy is written in English, our team can discuss its content and address your privacy questions in Bahasa Indonesia upon request.
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by Indonesia's major banks including BCA and Mandiri.
Rigorous identity verification ensures your Account can only be accessed and withdrawn from by you. No third party can claim your winnings or access your funds without passing our verification checks.
uang69 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used solely to deliver and improve our services to you.
We keep your data only as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or irreversibly anonymized.
Access, correct, port, restrict, or erase your personal data at any time. Submit a request to our Data Protection team and receive a substantive response within 30 days.
Questions about your data? Our support team — including native Indonesian-speaking agents — is available around the clock to address privacy concerns via live chat or email.
Our Data Protection team is ready to help. You can also explore our FAQ for quick answers, or review our full Terms & Conditions for a complete picture of your rights and obligations.
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